Customer Service: Ordering Information


Shipping & Delivery

Free ground shipping on all orders. Orders ship via FedEx from our headquarters in Los Angeles, California. We currently offer three shipping methods: FedEx Ground, FedEx 2nd Day Air and FedEx Next Day Air.


FedEx
Ground
FedEx
2nd Day Air
FedEx
Next Day Air
Free
$10
$25

Please note that we do not offer Saturday delivery, international shipping or delivery to P.O. Boxes or Military Post Offices.


When will my order ship?


All orders placed Monday through Thursday will be processed the next business day. Orders placed from Friday through Sunday will be processed on Monday (except major holidays). Please ensure you have selected the correct shipping method prior to placing your order.


Standard Delivery: Orders will typically arrive within 4 to 7 business days (Monday through Friday, not including holidays), following credit card authorization and verification.


2nd Day and Overnight Delivery: For 2nd day and Overnight Delivery, orders must be submitted Monday through Friday by 2 PM ET. The order will be processed the same business day and shipped out according to your selected shipping method, pending credit card authorization and verification.

 

Sales Tax

If your billing address is in California, Colorado, or Illinois, you will be charged CA, CO, or IL sales tax, respectively.

 

Payment Options

Bella Luxx accepts Visa, Master Card and American Express.

 

Tracking an Order

To check your order status, log in to your Bella Luxx account. Under Order History, select View Past and Pending Orders. From here, you can view order details and track your order.